limevps Posted May 15, 2012 Share Posted May 15, 2012 I've turned on the options for NO emails to be sent by resellerclub to my customers, obviously because I don't want the customer seeing that side of the process. However, what happens now with emails about domain transfers? Will they be turned off too and in that case does that mean that customers will never get notified to authorise a transfer? Do enom send emails direct to customers? If not I might switch off resellerclub. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 16, 2012 WHMCS Support Manager Share Posted May 16, 2012 Hi, Essential emails such as transfer authorisations and whois update reminder emails will still be sent, even with this option. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted May 17, 2012 Share Posted May 17, 2012 You can't disable required emails - transfer, epp, whois-updates - Registrars are obliged to send them to the registrants. 0 Quote Link to comment Share on other sites More sharing options...
Sunzila Posted May 22, 2012 Share Posted May 22, 2012 How did you "turned on the options for NO emails to be sent by resellerclub"? 0 Quote Link to comment Share on other sites More sharing options...
xuser Posted May 26, 2012 Share Posted May 26, 2012 Yep. I also would like to know how did you turned if on? Also, what kind of mail was sent by them to your customer? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 28, 2012 WHMCS Support Manager Share Posted May 28, 2012 Hi, The "Do not send ANY mail to my Customers" setting can be found in the ResellerClub control panel under Settings > Mail Preferences. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.