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Customisable Packages Addon Error


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I've WHMCS with Customisable Packages Addon. I followed all instructions from http://docs.whmcs.com/Configurable_Package_Addon


When I place order, and payment is done, it doesn't create the account in WHM. I even tried manually to accept the order, and create manually, but error:




I opened ticket (WHMCS Staff), but they couldn't help me fixing it. The Server Setup is functionable. I tried cPanel product with packages, and worked.


PS: I've reseller account.

PS2: It runs on cPanel VPS Optimized 3


Any idea how to fix it?


Thank you.

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  • WHMCS Support Manager


Please ensure the user you have entered under Setup > Products/Services > Servers > Edit has the ability to create accounts with custom quotas. Usually you'll need root access to achieve this. Ie. The logins on the server page should be "root".

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