serverprodigy Posted March 28, 2012 Share Posted March 28, 2012 I'd like to hire someone to do the following: - Add a reminder timer to support tickets so tickets still unresolved send an alert - Add an email function so support issues forwarded to providers can be tracked in the support ticket w/o being visible to the client - Capture replies from providers and add them to support ticket, again w/o being visible to the client I believe this can be done so long as the email address the provider support requests are sent from and back to is the one configured to capture support requests already. It would take some work but would make the support system much more effective in terms of keeping track of everything and managing issues. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 28, 2012 Share Posted March 28, 2012 Split and moved to it's own thread in the marketplace, where hiring is allowed. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted March 28, 2012 Share Posted March 28, 2012 pls email me at whmcs (at) hostthebest.com 0 Quote Link to comment Share on other sites More sharing options...
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