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ServerPing - Offer Server Monitoring to Your Customers


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Offer your clients a full featured monitoring service completely integrated into your existing WHMCS installation. You can use this as additional revenue stream for your business or as value added service to your customers.

 

Multiple Check Servers With Automated Failover

Our software allows you to setup several check servers running in various data centers. Checks are then run in rotation to ensure each site is working from multiple locations. If one location fails, the other locations will detect this and take the server out of rotation until it is back online.

 

Checks HTTP,HTTPS, DNS, Ping, IMAP, SMTP, POP3

ServerPing offers a variety of check types. The HTTP/HTTPS check allows users to search for a string on their website, if the string is not found an alert will be sent. The DNS check allows users to check and make sure that dns zones are resolving to the correct ip using public nameservers or a custom specified nameserver.

 

Email and SMS Alerts

When an alert is trigged the customer can choose to send an alert via Email and/or SMS. Your customers will be able to buy SMS credits from your WHMCS instance at any price point you set. We currently support the SMS gateways twilio and BulkSMS.

 

Notification Lists

ServerPing allows your customers to setup a list of contacts and set when to start alerting each contact, how often repeat alerts should be sent, and how many maximum alerts should be sent to each contact on the list.

 

Checks as often as every minute

Your customers can setup checks that will run every 1,5,15,or 30 minutes.

 

Customizable timeout and retries per check

Customers can set the number of times a check should be tried and how long to wait for a response.

 

Every checked is logged

Every checked is stored into the database and customers can view the last 20 checks along with uptime and response time statistics.

 

The front end is completely integrated in WHMCS

Customers interact with the front end completely from within their WHMCS client area. A server module is also included which allows for automated ordering and setup, and upgrades. The look and feel can be customized using smarty templates.

 

Sell packages based on the number of checks and the minimum frequency

Set limits for each package in order to offer more plans to your customers.

 

Automatic Install Scripts Included

Setup is easy, simply setup the number of check servers you want with fresh installs of Cent OS 6 than run our install script. It will automatically install everything on the server you need. Then install the WHMCS addon by copying the files to your WHMCS server, activating and configuring everything from your WHMCS admin interface.

 

For a limited time we are offering free installing services

 

To see ServerPing in action, you can signup for a free demo account on our website

 

For more information on ordering ServerPing, visit our website at: www.serverping.net

 

If you have any questions or feature suggestions, please feel free to send us an email at sales@serverping.net or send me a private message.

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We believe the price is justified considering how much additional revenue you can bring in by offering this service to your customers and the amount of work we put into creating this software. The cost is also comparable to what you would pay just for a single account at pingdom or other monitoring services so you would only need to sell one or two monitoring accounts to your customers to makeup the licensing cost.

 

We also offer a yearly discounted rate which comes out to be a little over $8/month and includes support.

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We believe the price is justified considering how much additional revenue you can bring in by offering this service to your customers and the amount of work we put into creating this software. The cost is also comparable to what you would pay just for a single account at pingdom or other monitoring services so you would only need to sell one or two monitoring accounts to your customers to makeup the licensing cost.

 

We also offer a yearly discounted rate which comes out to be a little over $8/month and includes support.

 

How about the "3 check servers" limit? Pingdom and many other services have 20+ locations. If people are expected to compete with that at the same price point, arbitrarily limiting the number of check servers isnt going to cut it.

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How about the "3 check servers" limit?

 

For most use cases you don't really need to check from 20 different locations, if you have 3 locations that are geographically distributed you can be sure you are not having any data center connectivity issues and your servers are working properly. As your service grows and you need additional locations to keep up with the load you can add more for $5/month.

 

That being said, if our pricing doesn't work for your business plans, just send us an email with how many check server locations you plan to setup and we can try to come up with a solution that will fit your needs.

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I've signed up for a trial and it looks great and works perfectly. As Frank has mentioned, 3 servers as default is a little low - even if it was raised to 5 it'd be more attractive.

 

It's not necessarily how many servers you need but from a clients point of view 20 monitoring servers looks much much better than just 3 - even if they're working 50 times harder.

 

Is there an option to bundle SMS credits with the service?

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Thanks for the feedback guys, I will look at changing the included check servers to at least 5 to make this more affordable.

 

Is there an option to bundle SMS credits with the service?

Yes, you can include free SMS credits when someone signs up for a package. For example when a customer signups for a plan you can give them x amount of SMS credits to start with and any additional credits they will need to purchase.

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As requested we have reconfigured our pricing to make the software more affordable. It now includes 9 check locations, you increase this to 15 for an additional $6/month or 21 for $12/month.

 

Thats much better, I'm sure you'll find a lot more buyers at that price point. Best of luck!

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  • 3 weeks later...

ServerPing 1.02 has just been released and contains several great new features including:

 

-A new check type has been added called a HTTP/HTTPS custom script check. What this allows your users to do is create any kind of script on their server to check the health of a the server such as free disk space, mysql connectivity, etc. The script just needs to return a json result with three variables, result, error_message, and response_time. The result should be true if the test passes and false if the test fails. The error_message should be the error message you would like to log and be sent in the email alerts. The response time measures how long it took the script/check to execute. We have provided a basic check script to start with in our knowledge base:

 

http://www.serverping.net/clients/knowledgebase/11/Sample-Custom-Check-Script.html

 

-ServerPing now supports API Alerts, an API alerts allows ServerPing to send failed/recovered alerts to third party API's. A user can add an API alert then add it to their notification list. We have included support for HipChat, Campfire, PagerDuty, and Boxcar which allows for iPhone push notifications. We also added a generic Web Hook API alert type. This allows your customers to setup a script on an alternate web server from the one they are checking that will parse a json post containing the details of the alert. The variables available are listed when you Add/Edit an API web hook alert. This can be used to send/log alerts to any third party system.

 

 

-ServerPing will now report the error message returned by a check to be sent in the alert email and it also stores this information in the database. For example if an http check fails because the search string isn't found it will return an error message stating that or if a check fails because the domain will not result it will return that in the error message field. This will give your users more insight into why a check fails.

 

We also released a new update a few weeks ago containing the following highlights:

 

What's new in 1.01

-Email template support - All emails sent to users from the check servers can now be customized in the WHMCS Admin area configuration screen using smarty templates.

-A new module has been released called the ServerPing alias module which allows you to access the client area of ServerPing using a custom module name.

-Betamax/12voip.com SMS Gateway support

 

 

You can try a live demo version on our site or signup for a free 7 day trial at serverping.net.

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  • 4 weeks later...

ServerPing 1.03 has just been released and contains several great new features including:

 

-The Check Stats page has been redone with several enhancements.

You can run uptime and response time reports for any given date range by day, month, or hour. The report includes a google charts api powered graph and table with the results.

We added a new tab called Detailed Check Log which contains all the of check history for a given check. The results can be filtered by date range and pass/failed checks.

You can now view the failed check error message by clicking/hovering on the Failed link in the Detailed Check Log.

 

-The Checks, Contacts, API Alerts, and Notification Lists tables have been modified to use the DataTables jQuery plug-in. This provides pagination of the lists as well as a search box and sorting of columns. If a users adds a large number of checks they will now be easily able to find the one they are looking for.

 

-The ping check type has been updated to return more detailed error messages.

 

-It is important to monitor your MongoDB Replica Set that ServerPing uses. If one of the Replica Set members goes down you need to be alerted so you can look into the issue.

To help with this, we have written a custom check script that will check the status of your Replica Set. Make sure you upgrade ServerPing first, then follow the instructions on our Knowledgebase for setting up this check and downloading the script.

 

You can try a live demo version on our site or signup for a free 7 day trial at serverping.net.

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  • 1 month later...

ServerPing 1.05 has just been released and contains several great new features including:

 

Public Reports

When a customer enables a public report for a check, they will be able to provide others with a special link to view the uptime/response time stats and graphs for that check.

 

Help Desk Alerts

You may now create a server monitoring/ServerPing package that will give your users the option to open a support ticket in the event of a failure. You can use this feature to offer a higher level monitoring with response package. By default the system works with the WHMCS help desk and we also offer support for Kayako v3 and v4.

 

Restrict Checks to only allow those you host

You can now create packages that limit customers to only adding checks that contain an ip or a domain that resolves to an ip that is listed in the clients WHMCS account under the dedicated ip address or assigned ip address fields in any of the clients services.

 

Templates for WHMCS 5.1 Beta are now available

 

You can try a live demo version on our site or signup for a free 7 day trial at serverping.net.

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