Brainchild Labs Pty Ltd Posted March 12, 2012 Share Posted March 12, 2012 To get this thread going id like to know who currently uses WHMCS not only to manage hosting and domains but also bill out for IT or Web related services ? Please explain how you use it and what features you would most like to see implemented to make it more functional for your business. We have been using WHMCS for about a year now and there is certainly somethings that i can think of that would make it more friendly to use for not only products but also service related work such as IT support or Web Services. Somethings i can think off from the top of my head. 1. Allow a client to purchase pre paid hours, with rules that apply the more hours purchased the better discount you can give. When a customer needs service work done via eg time billing these hours amounts will be deducted. This would be good for IT or Web companies. 2. Set account days allowed for individual clients. Eg. 30 day account, 7 day account, 90 day account. 3. Allow better management of invoice splitting for projects eg. The total project may be worth $5000 with an initial deposit of %10 before work commences, once this payment has been made there are 2 more payments that are needed at different stages of the project when reached you submit the invoice until the final payment. The problem is that currently you cant split more than once hence an invoice can only be x% now and y% later. The other problem is that you need to physically set a date for both invoices before you actually do the job this is not accurate because project work sometimes does not go as planned or sometimes there are factors that are out of your control that will delay the project. Id like to hear from others and possibly how you get around limitations. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted March 12, 2012 Share Posted March 12, 2012 I use my of Design also but I do by project not by hrs 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 12, 2012 Share Posted March 12, 2012 It needs a "counter" product type to allow for pre-purchase of X units of something and then use of those units - be that calls or hours or widgets or whatever 0 Quote Link to comment Share on other sites More sharing options...
Shimsy Posted October 25, 2012 Share Posted October 25, 2012 Would really like the ability to do part payments on one invoice. for design services initial deposit and milestones. Also for design services a quote calculator that can configure multiple design options before checkout. 0 Quote Link to comment Share on other sites More sharing options...
Cape Dave Posted October 25, 2012 Share Posted October 25, 2012 I need to be able to create an invoice for a client, and then mark THAT invoice to be recurring. No setup of packages or prices. 0 Quote Link to comment Share on other sites More sharing options...
Brainchild Labs Pty Ltd Posted January 15, 2013 Author Share Posted January 15, 2013 I agree with all the above, i was hoping the project management module would suite my needs for web design services but its not what i expected and missing a lot of features that other cloud based project mangement software does. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 15, 2013 Share Posted January 15, 2013 Hey guys, Do you know about our feature request system? Let's queue em up! http://requests.whmcs.com 0 Quote Link to comment Share on other sites More sharing options...
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