basic Posted December 16, 2011 Share Posted December 16, 2011 Hello: I am not 100% sure about this one: but I do not believe, and I could not find any such info, that the German .de registry (DENIC) is collecting a registrant's TAX ID. It never did -- is it now? Really could not find any such info. However, after upgrading to WHMCS 5.0.3 WHMCS order form is asking a registrant to enter his German TAX ID. I know that a registrant needs to have a German address, but that is not the same as handing over one's TAX ID. If I am right (?) and this is not a requirement by DENIC, then it would be much better to instead display a clear note (as it is done with e.g. .ca domains) explaining that a German address is required. Frank 0 Quote Link to comment Share on other sites More sharing options...
basic Posted December 22, 2011 Author Share Posted December 22, 2011 U p d a t e : In the meantime I checked this issue with a big German company, Hexonet, a domain reseller and registry that registeres many thousand .de domains. They confirmed that DENIC does not require that number -- for sure. So, this must be some misinterpretation of DENIC rules then. Most German customers won't want to enter their tax ID -- other than registered businesses. Please correct this bug, when you have a chance. What would be VERY VERY useful, would be a simple info sentence that is shown to the customer trying to order a .de domain, that states that the registrant of a .de domain is required to have a verifiable German address (he/she does not need to be a German national, but needs to have a German address). This would really be great to have. Best, Frank 0 Quote Link to comment Share on other sites More sharing options...
Im1 Posted June 10, 2020 Share Posted June 10, 2020 It is now June 2020 and these same issues still exist for .de registrations. I can find no documents indicating the collection of Tax ID by Denic, and additionally the agreement does not require an adress in DE, but does require the registrant to agree to appoint a legal agent located in DE if requested to do so by Denic within 14 days. "(4) If the Domain Holder is not domiciled in Germany, they shall name within two weeks of a corresponding request by DENIC an authorised representative domiciled in Germany for receiving the service of official or court documents " https://www.denic.de/en/terms-an-conditions/ It seems time to fix this error in WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
Andreix Posted September 2, 2021 Share Posted September 2, 2021 Hi, in 2021, v8.x.x the bug is still there, probably has to be edited out in the template or something. Andrei 0 Quote Link to comment Share on other sites More sharing options...
PapaKai Posted September 2, 2021 Share Posted September 2, 2021 Such things are coming from WHMCS additional fields integration but also from the underlying registrar. WHMCS default fields match I guess enom. Other registrars have to provide a custom configuration file for their integration which allows overriding the default fields. So, choose a different registrar who does not enforce that field. Hexonet got already mentioned. 0 Quote Link to comment Share on other sites More sharing options...
MrGettingRatherFrustrated Posted September 8, 2021 Share Posted September 8, 2021 (edited) There are numerous extensions that the WHMCS additional fields incorrectly identifies information as required including unnecessary personal details which makes it a GDPR issue in my view. No registrar should be requesting informaton not required by the registry As usual I gave up banging my head against the wall with support to try and get them to recognise and address this even giving them the specific extensions and registry requirements so expect it will remain as it is until everyone has abandoned the sinking ship Edited September 8, 2021 by MrGettingRatherFrustrated 0 Quote Link to comment Share on other sites More sharing options...
PapaKai Posted September 8, 2021 Share Posted September 8, 2021 (edited) Still, that are WHMCS defaults probably enforced by enom. Switch to another registrar to get the situation improved for such problematic extensions. The sinking ship, as you call it, allows overwriting these defaults, but bound to underlying registrar requirements. So, identify a registrar doing it better. Hexonet has been mentioned, RRPproxy or internet.bs, ... If WHMCS would just review its Core defaults, enom or other registrar integrations might no longer be working. I dont expect they want to enforce enom to change things. Edited September 8, 2021 by PapaKai 0 Quote Link to comment Share on other sites More sharing options...
CiscoPogodingelingeling Posted July 7, 2023 Share Posted July 7, 2023 Why was this entry declared resolved? I don't use a domain registrar at all and register domains with an email template, so I don't have a registrar configured and I have the same problem, so we can't work with that. 0 Quote Link to comment Share on other sites More sharing options...
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