easyhosting Posted November 15, 2011 Author Share Posted November 15, 2011 or he dicide to let his CC Company deal with it cause it sounds like your first exchange was less than cordial that would fail, intangible item plus the evidence that his account was used for illegal phishing activity along with my TOS stating no refunds in such cases. my CC merchant service provider are aware of the case as i informed them just incase he tries to chargebacks Link to comment Share on other sites More sharing options...
merlinpa1969 Posted November 15, 2011 Share Posted November 15, 2011 Im going to drop this since it seems that no matter what, no matter how many people suggest that you dropped the ball ( a little ) and as bear said 25 Mins of investigating is a joke ( paraphrased ) you are sticking to your guns, thats admirable, I personally, as I said before, feel that your DC said someting and you panicked, you say there was no evidence of a hack, however you have never considered that his PC was hacked and his password comprimised. we have seen this several times and its a matter of looking t the message logs and see who uploaded what where for that user. and so you realize tht Just because you say so doesnt make it so with your TOS and a CC company can make the determination that you did not use due diligence and surprise you Link to comment Share on other sites More sharing options...
tynman Posted November 16, 2011 Share Posted November 16, 2011 I do hope that this is not the normal route you take Easy. Yes, I read all the posts and pages in this topic. Link to comment Share on other sites More sharing options...
easyhosting Posted November 16, 2011 Author Share Posted November 16, 2011 well looks i took the right decision this client just messaged me overnight using another.live email and proxy IP, no ide why he does noit use the clientarea login. but it goes "Sorry for the trouble i caused if you reinstate me i promise not to do this again" he even signed this Sir **** MBE Link to comment Share on other sites More sharing options...
bear Posted November 16, 2011 Share Posted November 16, 2011 Glad you worked it out. Link to comment Share on other sites More sharing options...
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