mitk Posted November 9, 2011 Share Posted November 9, 2011 Couple of questions... If a client transfers domain over to me and WHMCS shows that it was good but the transfer never happened and it looks like the domain is still with the original company could that be an issue with WHMCS/? Under the user WHMCS control panel, shouldn't the user have the ability to update the DNS on my site? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 9, 2011 WHMCS Support Manager Share Posted November 9, 2011 Review Utilities > Activity Log at the time of ordering to see whether it was sent to the registrar and if any errors occurred. Clients can change the nameservers via WHMCS and Other DNS management (A, CNAME records etc) if the nameservers are pointing to NEO. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.