hostEONS Posted November 9, 2011 Share Posted November 9, 2011 Hello Since the last whmcs update whenever a client submits a ticket, all the products/services that the client has are listed along with the ticket, so now if a client has 100 products/services it starts getting irritating as with every ticket we have to scroll down 100 products IS there any way to disable this service listing with tickets? Earlier only product that client selects while submitting ticket was listed but now all are listed Please guide how to fix it. Regards KApil 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 9, 2011 WHMCS Support Manager Share Posted November 9, 2011 Sure, you can edit admin/templates/*your active template*/viewticket.tpl and remove the product list. 0 Quote Link to comment Share on other sites More sharing options...
DeWebDude Posted August 26, 2020 Share Posted August 26, 2020 Hello, I'm not seeing where to accomplish this in 7.10.2, can you please provide current instructions? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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