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Problem with billing items


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Dear all,


I am using WHMCS for a while now, yet I have some troubles.


1. Let's say, I have customer x who has bought hostingpackage y. I went to their account in WHMCS and placed a new order. The billing cycle is monthly. How do I change this, after creating the payment, to annually?


2. When I edit an invoice, does my change come back in upcomming invoices?


3. I am confused about the way WHMCS handles their billable items. I know this is my fault, but I am hoping someone is kind enough to help me out. How do I change, per order, when a new invoice is created?



I am the most concerned about point 1 as I have no clue when the new invoice is created.


I really hope someone is able to help me out.


- Thijmen

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  • WHMCS Support Manager

1. Click the "Create Upgrade/Downgrade Order" link on the client's Products/Services tab and the client will be credited/invoiced as necessary: http://docs.whmcs.com/Products_Management#Upgrades.2FDowngrades


2. No


3. The documentation can be found at http://docs.whmcs.com/Billable_Items

A billable item would usually be the same each time it's invoiced, but you can edit it in between invoices.

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