Problem with billing items

[Thijmen]

Dear all,

 

I am using WHMCS for a while now, yet I have some troubles.

 

1. Let's say, I have customer x who has bought hostingpackage y. I went to their account in WHMCS and placed a new order. The billing cycle is monthly. How do I change this, after creating the payment, to annually?

 

2. When I edit an invoice, does my change come back in upcomming invoices?

 

3. I am confused about the way WHMCS handles their billable items. I know this is my fault, but I am hoping someone is kind enough to help me out. How do I change, per order, when a new invoice is created?

 

 

I am the most concerned about point 1 as I have no clue when the new invoice is created.

 

I really hope someone is able to help me out.

 

- Thijmen

[WHMCS John]

1. Click the "Create Upgrade/Downgrade Order" link on the client's Products/Services tab and the client will be credited/invoiced as necessary: http://docs.whmcs.com/Products_Management#Upgrades.2FDowngrades

 

2. No

 

3. The documentation can be found at http://docs.whmcs.com/Billable_Items

A billable item would usually be the same each time it's invoiced, but you can edit it in between invoices.

[Thijmen]

How can I change a returning invoice then?