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Wont create cPanel accounts automatically with HostGator


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I am PRETTY sure I have everything setup but the problem is this: When i act as a "new client" and create a new account, select a product and domain and finish the order I see everything created correctly in WHMCS but the whm\cPanel is never created. no errors either. I checked the server settings and it looks good. I am in test mode for my payment gateway but I do go in and manually let the order go through and mark it as paid just to make sure this is not holding it up. What am I missing?


I have double checked things but I could be missing something. any thoughts or ideas???

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