fyreflyX Posted September 30, 2011 Share Posted September 30, 2011 I'm having trouble getting taxes to work in WHMCS for custom invoices and new orders. I've used WHMCS for a few years, but only now started using the tax feature. Settings Checked: Products > Tick this box to charge tax for this product Not Checked: Customers > Don't Apply Tax to Invoices Tax Rules Tax enabled Type: exclusive Apply tax to: all checked Level 1 tax rules set for each province (canada) I went through guide - but I don't see anything I missed. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 3, 2011 WHMCS Support Manager Share Posted October 3, 2011 Does the client definitely meet the tax rule? It might be best to open a ticket as you obviously can't post client's details here for us to check. 0 Quote Link to comment Share on other sites More sharing options...
fyreflyX Posted October 3, 2011 Author Share Posted October 3, 2011 They do. Thanks - I will submit a ticket 0 Quote Link to comment Share on other sites More sharing options...
fyreflyX Posted October 4, 2011 Author Share Posted October 4, 2011 Resolved: was using full province names for taxes and 2 letter codes in most client profiles. Changed clients address to full name and worked perfectly. 0 Quote Link to comment Share on other sites More sharing options...
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