Invoice Generation

[cirrus]

Hi Im new to WHMCS

I send invoices out to my clients on the first day of every month. My first run was 01 September 2011.

This morning 04 September my WHMCS created new invoices again and sent these out again even though they are not due out again until 01 October.

 

Have checked my Automation and General settings everything seems to be in order

 

Im really confused about this anyone have any idea on why WHMCS would send recurring invoices before they should go out .

[WHMCS John]

What are the dates on the invoices please?

[cirrus]

Hi John, Invoice created date is 09/04/2011 Payment due date is 09/28/2011. However I think I may have worked this out. Under Clients > Products Services the "Next Due Date" seems to be not the date the next invoice will be created as I believed it to be but infact the next "Due Payment Date".

By setting the next due payment date to 10/28/2011 and setting the number of days in Set Up > Automation Settings > Invoice Generation to 27 days before the due payment date to generate invoices I believe that the next lot of recurring invoices will go out on the 1st of the month (10/01/2011).

 

Hopefully someone can clarify for me that this is correct.

[jacob_cl]

in my case I also had problems with the bill in September is not generated invoice and everything is correct.

chose to test a client, the date of issue had was the 18/sep/2011, but never sent, just squeeze the "next invoice creation date" (without change) the invoice was sent.