NetearthOne domain sync errors

[Redactuk]

For the last few weeks the domain sync report for NetEarthOne has been reporting some or all domain lines as:

 

Error for mydomain.co.uk: CURL Error 7 - couldn't connect to host

 

Is this something I can correct or is this issue with NetearthOne?

 

PS Often the first couple of domains sync then the above error is reporting for all remaining lines. It's as if it starts the process but then times out or connection then fails for some other reason.

 

Thanks

Edited August 27, 2011 by Redactuk

[WHMCS John]

Please refer to http://docs.whmcs.com/ResellerClub#CURL_Error:_7_-_couldn.27t_connect_to_host

[Redactuk]

Just to update this post for anyone finding it via Search:

 

After over a month of Netearth saying they could not find issue with their end and WHMCS also saying it had nothing to with them, and after checking all the issues listed on the post I was referred to earlier by NetEarth FAQ, issue was finally resolved simply by changing the time of the Cron job to midday rather than 6am. I can only assume that 6am UK time translates to a super busy time in the US and therefore Netearth (or Resellerbox) system was not able to handle requests properly at that time. To be honest I didn't take this further as 12 midday is ok for me.

[WHMCS John]

Thanks for the follow up, I'll bear this in mind for the future.