Invoice due date dont work?

[musti19]

Hello,

i have installed a demo version,

and i dont understand how the invoice due date works.

 

If a customer order a package, he gets a invoice,

that he can pay within 7 days, but the due date is the same

with the date of generated invoice.

How can be work?

[sparky]

go to setup -> automation settings to set the dates there.

[musti19]

you can configure the due date only before the invoice, but not after invoice.

 

It should be:

 

Order: 2011/07/18

Invoicedate: 2011/07/18

Invoice due date: 2011/07/25 (+7 days) The customer must pay within 7 days to 2011/07/25

[WHMCS John]

The Due Date is when the payment should be made. You can have WHMCS generate the invoice as many days in advance of this as you like.

[musti19]

where exactly can I set it? can you give me a short instruction.?..

i tried any options,dont work..

thank you

 

If invoice generated customer, should have 7 days to pay.

 

thank you

[WHMCS John]

Set the Invoice Generation setting on Setup > Automation Settings to 7

http://docs.whmcs.com/Automation_Settings#Billing_Settings

[musti19]

thank you for reply.

I set this, but same problem. due date ist the same with create date.

[musti19]

have anyone an idea?

i need a fast solution.

thanks

[richardb]

I am having a similar problem after creating a quote. After creating a quote when I go to 'Convert to Invoice' and then split into a deposit and final payment. I change the dates for the deposit and the final payment to the future however the system sends out both invoices immediately. The deposit invoice is sent out correctly but the final payment email has both the date created and date due as being the same (today).

[richardb]

Email customer support. I had the same issue and they sent me a new quotefunctions.php file and now it works properly.