gcphost Posted June 3, 2011 Share Posted June 3, 2011 Hi all I've been using WHMCS + the free trial add-on for the license add-on for some time now. Users continue to massively abuse the free trials, registering multiple accounts or multiple trials per account. I built a new license manager to show me who has multiple trials, based on their license domain or ip. It still takes hours each day to bust the trial abusers, I then must IP Ban then on the server itself to ensure that even if they manage to register a new trial - it wont work - most keep the same ip, some dont and get right by their ban. What do you do to prevent trial abusers? 0 Quote Link to comment Share on other sites More sharing options...
Lawrence Posted June 3, 2011 Share Posted June 3, 2011 Simple. Don't offer them. No legit user will require a free trial. 0 Quote Link to comment Share on other sites More sharing options...
zomex Posted June 3, 2011 Share Posted June 3, 2011 No legit user will require a free trial. That's not true. There are many legit users who take up a free trial offer before committing to a company. -- Just to confirm you're using something like Maxmind to detect the majority of abusers? I offer a 7 day free trial and manually verify each order. In terms of abuse out of around 100 trial accounts I would say 2 have gone on to cause trouble. Providing you manually approve accounts you can't go wrong. 0 Quote Link to comment Share on other sites More sharing options...
gcphost Posted June 3, 2011 Author Share Posted June 3, 2011 Over 80% of my "legit" users do, sorta stupid not to when we promote it and want users to try before they by, saves a lot of hassle. Question still stands, what do you do to help prevent or avoid the abusers? Not offering a trial is not a solution. 0 Quote Link to comment Share on other sites More sharing options...
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