PrvtPilot Posted May 13, 2011 Share Posted May 13, 2011 Hi, In my admin section the "Ticket(s) Awaiting Reply" says 1 ticket is waiting a reply. How ever all tickets are currently closed. Any ideas on how to correct this? Thanks, Dean 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 17, 2011 WHMCS Support Manager Share Posted May 17, 2011 Ensure you're assigned to all your departments (Setup > Administrators > Edit). 0 Quote Link to comment Share on other sites More sharing options...
PrvtPilot Posted May 18, 2011 Author Share Posted May 18, 2011 Which would explain why YOUR staff and I'm just a Junior Member! Thanks John! 0 Quote Link to comment Share on other sites More sharing options...
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