SoftSmart.co.za Posted March 26, 2011 Share Posted March 26, 2011 Hello, When a client has gone through the order process and they click on the final checkout button (can't remember the name right now), they are shown the page which says "Please wait while you are redirected to the gateway you chose to make payment...." (see image 1). Image 1 The redirection does not happen to the gateway (or invoice for bank deposits). Rather, the page is redirected somewhere else, in my case my google site search results page (see image 2). Image 2 I removed google's site search from my page and now the redirection seems to work correctly. Is it possible to change the way that WHMCS submits the form. It seems as though it is not using a specific form by name or id, but that it is perhaps submitting the first form on the page, which in this case is my search form? Thank you, John 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 28, 2011 WHMCS Support Manager Share Posted March 28, 2011 The reason it's doing this is because of your header template customisations. The addition or removal of a form in your header means the auto form submit is now not submitting the payment gateways form but instead another form on your page. To resolve this, open the forwardpage.tpl & 3dsecure.tpl template files in your custom template folder and where it has forms[0], change that to forms[1] and then retry it. 0 Quote Link to comment Share on other sites More sharing options...
SoftSmart.co.za Posted March 28, 2011 Author Share Posted March 28, 2011 Ah, that's brilliant, will try it out... Thanks for the reply... Regards, John Mc Murray 0 Quote Link to comment Share on other sites More sharing options...
ljprevo Posted July 29, 2011 Share Posted July 29, 2011 The reason it's doing this is because of your header template customisations. The addition or removal of a form in your header means the auto form submit is now not submitting the payment gateways form but instead another form on your page. To resolve this, open the forwardpage.tpl & 3dsecure.tpl template files in your custom template folder and where it has forms[0], change that to forms[1] and then retry it. Just wanted to let you know the suggestion worked for me 0 Quote Link to comment Share on other sites More sharing options...
Fernis Posted August 12, 2011 Share Posted August 12, 2011 The reason it's doing this is because of your header template customisations. The addition or removal of a form in your header means the auto form submit is now not submitting the payment gateways form but instead another form on your page. To resolve this, open the forwardpage.tpl & 3dsecure.tpl template files in your custom template folder and where it has forms[0], change that to forms[1] and then retry it. Thank you very much. When client were attempting to make payment using their credit card they would be redirected to the domainchecker page. Your suggestion fixed it. Thank you very much. 0 Quote Link to comment Share on other sites More sharing options...
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