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PayPal Button Missing after Upgrade


bestwe23

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Hi,

 

I read all the posts in regards to this, but I still don’t understand it. Forgive me if I repeat something.

 

OK, the problem happens when I upgrade the hosting package as an Administrator from the Client Area – Products/Services tab. Next to the Product/Service I click on the “Create Upgrade/Downgrade Order”. The system then generates an Invoice with the amount difference due and e-mails it to the client. The due date on the invoice is set for tomorrow. However, when the client opens the Invoice or logs in, there is NO BUTTON under the PayPal menu where it says “Unpaid” in the top right corner. I don’t know why the client is not permitted to pay. The client continues to receive overdue Invoices that are not paid every day! “Force Subscriptions” is the only checkbox that I have selected in the Payment Gateways. What is the problem here? Why the PayPal buttons don’t appear at all on the Invoice? Perhaps this is somehow connected to any previous active and inactive PayPal subscriptions that the client may have?

 

Thanks in advance.

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