UK TLD with ResellerClub - Domain Registration Error

[gmax21]

I'm confused royally! lol

 

I realise ResellerClub do things different for .UK and ask for a security code which is fine.

 

When I just placed an order in a clients account it goes through the front end without asking for the code. I couldn't then find where to add it from the clients account?

 

The next thing, I then tried to add it in the admin, I click on the transfer button and get the next page where it does ask for the security code and so I add it but then get the following:

 

An Error Occured

Domain Registration Error - This TLD does not support transfer of domain name

 

But if I got to ResellerClub admin panel and do it that way it works fine,

 

Any ideas? Have I missed something?

[WHMCS John]

You'll need to ask the client for the authorisation key and then place the order via the ResellerClub control panel.