thinksynergy Posted November 30, 2010 Share Posted November 30, 2010 I am a little confused about which setup action to choose for my products. In general I would like the account to be auto setup as soon as the client pays (usually paypal), but I have a client who pays bank transfer. I want to be able to "accept" the order manually and have it setup, but don't want to have to do that for clients who have just paid. I have it currently set to "setup as soon as first payment is received" but even when I accept manually an order it just sits there and I must go in an perform the "setup action". If I choose "setup when accepted manually" will this delay people who have already completed payment, or is that not how it works? Thanks, I hope that wasnt too confusing. Jim 0 Quote Link to comment Share on other sites More sharing options...
thinksynergy Posted December 1, 2010 Author Share Posted December 1, 2010 ... also, it seems the hosting account I manually setup by running the setup action did not generate an email. Is there a way I can re-send this email? Thanks 0 Quote Link to comment Share on other sites More sharing options...
thinksynergy Posted December 1, 2010 Author Share Posted December 1, 2010 Ok, found the message option (was obvious, LOL). Still confused about the first issue though, if anyone has advice it would be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 1, 2010 WHMCS Support Manager Share Posted December 1, 2010 When accepting the order via Orders > List Pending > Click Order ID, be sure you have the "Run Module Create" checkbox ticked. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.