jnet Posted September 30, 2010 Share Posted September 30, 2010 I have some services that are not hosting. They are packages that have upgrade options So the monthly fee etc changes. In this case How can I give my clients the option to upgrade because non hosting services do not have modules and when a package does not have a module does not have upgrade option . The problem is billing calculation that is not automatic so i have to do all calculations manually 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 1, 2010 WHMCS Support Manager Share Posted October 1, 2010 You could select the autorelease module, WHMCS just returns a success response to all module commands. This allows you to select automation options, upgrade options etc: http://wiki.whmcs.com/Auto_Release 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted October 6, 2010 Author Share Posted October 6, 2010 Thanks where is this auto release module? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 6, 2010 WHMCS Support Manager Share Posted October 6, 2010 In the usual place; Setup > Products/Services > Edit > Module Settings tab. 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted October 8, 2010 Author Share Posted October 8, 2010 OK thanks Now a client has paid for 1 year so his set up fee was free Now after 5 months he is leaving. I have to give him a refund but I now need to keep the set up fee into consideration. Do I need to do all these calculations? when refunding will not the billing do and give me an ammount to consider? What about a cup of coffee? will whmcs make one for me:D 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted October 9, 2010 Share Posted October 9, 2010 (edited) Do I need to do all these calculations? Yes, the software doens't know your specific *policies* regarding refunds Edited October 11, 2010 by WHMCS John Fix quote tag 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted October 10, 2010 Author Share Posted October 10, 2010 I thought the software could even make a cup of coffee for me:lol: Seriously: don't know why the software can not caclulate that when refunding as a matter of fact it does not calculation when refunding 0 Quote Link to comment Share on other sites More sharing options...
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