wrong amount being paid

[easyhosting]

Hi

 

I have just had a client sign up for hosting

 

First Payment Amount: £4.12GBP

Recurring Amount: £3.99GBP

Billing Cycle: Monthly

 

Total Due Today: £4.84GBP

 

but when he goes to pay through paypal all he is told to pay is £4.69.

 

his invoice shows the correct amount as £4.84, if he choses any other payment method it asks for the £4.84, but paypal only askes for the £4.69 and sets up his subscription as such

[WHMCS John]

View the source of the invoice page, and copy the PayPal button code please.

[easyhosting]

View the source of the invoice page, and copy the PayPal button code please.

 

Hi John, I removed the original invoice and generated a new invoice for the client to pay

 

so i could give you the invoice source code i placed an order through WHMCS for the same plan this client ordered and got the same result, below is the paypal code (i have removed my personal details). I also attach screenshots of the invoice and the paypal request page.

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" name="paymentfrm">

<input type="hidden" name="cmd" value="_xclick-subscriptions">

<input type="hidden" name="business" value="***********">

<input type="hidden" name="item_name" value="The Easyhost Media Group - Invoice #8583">

<input type="hidden" name="no_shipping" value="1">

<input type="hidden" name="first_name" value="****">

<input type="hidden" name="last_name" value="******">

 

<input type="hidden" name="address1" value="*****">

<input type="hidden" name="city" value="****">

<input type="hidden" name="state" value="*****">

<input type="hidden" name="zip" value="*****">

<input type="hidden" name="country" value="GB">

<input type="hidden" name="H_PhoneNumber" value="*******">

<input type="hidden" name="no_note" value="1">

<input type="hidden" name="currency_code" value="GBP">

<input type="hidden" name="bn" value="WHMCS_ST">

<input type="hidden" name="a1" value="4.84">

<input type="hidden" name="p1" value="1">

<input type="hidden" name="t1" value="M">

<input type="hidden" name="a3" value="4.69">

<input type="hidden" name="p3" value="1">

<input type="hidden" name="t3" value="M">

<input type="hidden" name="src" value="1">

<input type="hidden" name="sra" value="1">

 

<INPUT TYPE="hidden" name="charset" value="utf-8">

<input type="hidden" name="custom" value="106">

<input type="hidden" name="return" value="https://niceday-hosting.co.uk/clients/viewinvoice.php?id=8583">

<input type="hidden" name="cancel_return" value="https://niceday-hosting.co.uk/clients">

<input type="hidden" name="notify_url" value="https://niceday-hosting.co.uk/clients/modules/gateways/callback/paypal.php">

<input type="hidden" name="rm" value="2">

<input type="hidden" name="modify" value="1">

<input type="image" src="https://www.paypal.com/en_US/i/btn/x-click-but20.gif" border="0" name="submit" alt="Subscribe with PayPal for Automatic Payments">

</form>

[GGWH-James]

"a1" is the first payment amount. "a3" is the recurring amount. PayPal, ignores the trial period amounts, prorata amounts, and promo amounts, if modify subscriptions is enabled. That's PayPal. Uncheck the option to allow modification of subscriptions and PayPal will honour both the first payment and recurring amounts for subscriptions.

Edited October 1, 2010 by GGWH-James

[easyhosting]

"a1" is the first payment amount. "a3" is the recurring amount. PayPal, ignores the trial period amounts, prorata amounts, and promo amounts, if modify subscriptions is enabled. That's PayPal. Uncheck the option to allow modification of subscriptions and PayPal will honour both the first payment and recurring amounts for subscriptions.

 

 

this is the first time i have had this problem, normally everything works fine and as it should do, i know what "a1"! etc is i am not new to this game, i have been offering hosting services for the last 10 years

[GGWH-James]

this is the first time i have had this problem, normally everything works fine and as it should do, i know what "a1"! etc is i am not new to this game, i have been offering hosting services for the last 10 years

Regardless, we've had the same issue. After reading the Wiki, I found the info which I last posted. Unchecking the modify box resolved it, as per the Wiki. Not that I know what it has to do with anything, I've been in the industry for going on 16 years now myself.

Edited October 1, 2010 by GGWH-James

[easyhosting]

Regardless, we've had the same issue. After reading the Wiki, I found the info which I last posted. Unchecking the modify box resolved it, as per the Wiki. Not that I know what it has to do with anything, I've been in the industry for going on 16 years now myself.

 

 

Strange how this has just happened now as i have never altered this before and everything has worked without problem. but i have unchecked the modify box to see if this works.