monk Posted September 22, 2010 Share Posted September 22, 2010 Hello, Since upgrading to 4.3 I we can not make any changes on the clientshosting.php page. (Except modules commands.) I can not change the domain name, billing cycle, recurring amount, payment method, add notes, add promo code, etc. I make he change, click "Save Changes" and they do not stick. New orders are no problem, it is just modifying an existing service or package. The activity log shows "Modified Hosting Account ". But the changes do not update the database. We have to make them manually in the database itself. This problem started when we upgraded to 4.3. I found this thread which offers a patched file for that page (solving another problem). Using that file doesn't help. This seems like a major issue which, if widespread, would be reported here already. This makes me think this is just a problem with us. Is anyone else seeing this issue? Does anyone have an idea what may be the problem? Or how we can diagnose or fix the issue? I am out of ideas. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 22, 2010 WHMCS Support Manager Share Posted September 22, 2010 Are you able to change any other areas such as General Settings? 0 Quote Link to comment Share on other sites More sharing options...
monk Posted September 22, 2010 Author Share Posted September 22, 2010 (edited) Yes I can change stuff in general settings. Thanks for looking at this. Everything else looks like its working. We use WHMCS heavily and we haven't noticed any other problems. We can edit client profiles and other stuff too. Just no products or services. Edited September 22, 2010 by monk 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 22, 2010 WHMCS Support Manager Share Posted September 22, 2010 Please open a support ticket with your admin and FTP login details for us to investigate. 0 Quote Link to comment Share on other sites More sharing options...
monk Posted September 22, 2010 Author Share Posted September 22, 2010 OK, i've done that. Thanks again for your help. 0 Quote Link to comment Share on other sites More sharing options...
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