I am wanting to set up a test account with a registered domain name

[Buzzhost]

I am wanting to setup a test account using an existing Domain name I presume that I need to have the domain name redirected to my hosting service.

I have contacted the host of the domain name informing them about this I need to know what IP and dns address do I use is it the same as the one issued to me in the resellers account

 

example (host) me

(Client) me

domain name is running over at host2

Need to redirect the domain name to (host)

dns?

dns?

 

I am a bit confused on this.

 

if you need more input please post a reply if you have answer please post a reply

all replies are welcome on this please!!

[Buzzhost]

It would be good for me to learn from this

[WHMCS John]

This doesn't sound like a WHMCS issue, please contact your hosting provider for support.

[Buzzhost]

This doesn't sound like a WHMCS issue, please contact your hosting provider for support.

well I have submitted a ticket with them but I am thinking I have not set up whmcs correctly.

I have managed to get the dns redirected.

The test client is setup but is not getting a link to cPannel is this on whmcs side or on cPanel side?

I was thinking it was an whmcs setting not linking to cPanel I might be wrong though

[WHMCS John]

All WHMCS does is tell cPanel to create an account with the subdomain. If the subdomain isn't working then that's a cPanel/server issue.