russellharrower Posted August 25, 2010 Share Posted August 25, 2010 Ok, So I setup the domain name registar though the backend (admin area) And I was ready to take my first client. They field out the form, and they registered a domain name .com.au (TPPinternet) The client choose to place the money into my bank account, which they did. However the domain did not register once I said that the invoice was paid. I run the cron script, hoping that it would register the domain name, but it did not work. I manually had to login to TPPinternet admin area to buy the domain. If I have to do this every time a person wants to buy a domain, then why should I use WHMCS? I thought it was suppost to register the domain name automatically 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted August 25, 2010 Share Posted August 25, 2010 the domain did not register once I said that the invoice was paid.I run the cron script, hoping that it would register the domain name, but it did not work. I manually had to login to TPPinternet admin area to buy the domain. If I have to do this every time a person wants to buy a domain, then why should I use WHMCS? I thought it was suppost to register the domain name automatically Have you contacted TPP and requested API access, and given them your IP address? Have you got funds in your TPP account for purchasing domains? 0 Quote Link to comment Share on other sites More sharing options...
russellharrower Posted August 25, 2010 Author Share Posted August 25, 2010 Yes I have funds in my TPP account, but did not know about the API access, I have emailed then all details and look forward to a reply. 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted August 25, 2010 Share Posted August 25, 2010 Yes I have funds in my TPP account, but did not know about the API access, I have emailed then all details and look forward to a reply. Here's more info on this. http://resellers.tppinternet.com/automation/tpp-automation-and-whmcs.php 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 27, 2010 WHMCS Support Manager Share Posted August 27, 2010 You can manually attempt to register a domain without needing to login to TPP by navigating to the client's domains tab and clicking the "Register" Module Command button. If there's an error you'll see it on-screen or under Utilities > Activity Log. 0 Quote Link to comment Share on other sites More sharing options...
yongkailoon Posted August 27, 2010 Share Posted August 27, 2010 You should check back your logs and see what went wrong. It should tell you why the auto-registration failed. 0 Quote Link to comment Share on other sites More sharing options...
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