[RESOLVED] Config Options Live Price Update

[Derek]

On the AJAX order form if you change the billing cycle to lets say annual and change a config option that is suppose to raise the price, the right hand box does not update any of the values.

 

Any ideas ?

[nixell]

I didnt see setting ajax order form

[laszlof]

http://www.domain.com/order/index.php <- ajax order form.

[Derek]

I didnt see setting ajax order form

 

Thanks for the hijack.

 

Now back to my thread. It seems when you change the billing cycle then try to adjust different config options nothing gets updated.

[laszlof]

Now back to my thread. It seems when you change the billing cycle then try to adjust different config options nothing gets updated.

 

I can't seem to reproduce this on my end. I switched the billing cycle all around and changed the configuration options. Every change is updating the cart box on the right.

[merlinpa1969]

I can not reproduce this behavior

[Derek]

I can not reproduce this behavior

 

 

Change billing cycle to lets say semi-annual then change a configurable option and it won't update the values on the right.

[laszlof]

It works fine from here. Its either specific to your installation or a perhaps a browser problem since a lot of it is done with javascript.

 

Give it a shot on our order form and see if you can reproduce it. If you can, than its likely a browser issue:

 

https://customers.asmallorange.com/order/

[merlinpa1969]

Thats exactly what I did,

I have tested it several times and I can NOT reproduce this error

[Derek]

It works fine from here. Its either specific to your installation or a perhaps a browser problem since a lot of it is done with javascript.

 

Give it a shot on our order form and see if you can reproduce it. If you can, than its likely a browser issue:

 

https://customers.asmallorange.com/order/

 

You don't have the same type of config options as we do. We have drop down boxes that raise the price.

[Derek]

Thats exactly what I did,

I have tested it several times and I can NOT reproduce this error

 

Whats the link to your order page ?

[merlinpa1969]

I have it in a dev site thats not public ( terms of dev license ) we do however have check boxes that add items to the configuration ( that include price ) and we have no issues

[Derek]

I have it in a dev site thats not public ( terms of dev license ) we do however have check boxes that add items to the configuration ( that include price ) and we have no issues

 

Yeah, I'm talking about multiple drop down items. Not check boxes.

[aclark]

This problem only occurs when you do not have domain options enabled on the product. This has been reported to matt by me, and should be fixed in 4.3.2.

 

This is the fix I came up with, for this problem.

 

In ordering.js find:

function cyclechange() {
   $.post("order/index.php", 'a=getproduct&'+$("#orderfrm").serialize(),
   function(data){
       $("#productconfig2").html(data);
   });
   recalctotals();
}

 

then replace with:

function cyclechange() {
$.post("order/index.php", 'a=getproduct&'+$("#orderfrm").serialize(),
function(data){
	if ($("#domain").val()) $("#productconfig2").html(data); else $("#productconfig1").html(data);
});
recalctotals();
}

[franky500]

Derek did you find out what was causing this? I'm getting the exact same situation

[Derek]

Derek did you find out what was causing this? I'm getting the exact same situation

 

nope, I hate to say anything negative about WHMCS but I'm really not sure why we are going weeeks without anyone looking into the issue via ticket. sigh

[WHMCS John]

Derek, please PM your Ticket ID to me. You certainly shouldn't be waiting weeks for a reply.

[Derek]

This problem only occurs when you do not have domain options enabled on the product. This has been reported to matt by me, and should be fixed in 4.3.2.

 

This is the fix I came up with, for this problem.

 

In ordering.js find:

function cyclechange() {
   $.post("order/index.php", 'a=getproduct&'+$("#orderfrm").serialize(),
   function(data){
       $("#productconfig2").html(data);
   });
   recalctotals();
}

 

then replace with:

function cyclechange() {
$.post("order/index.php", 'a=getproduct&'+$("#orderfrm").serialize(),
function(data){
	if ($("#domain").val()) $("#productconfig2").html(data); else $("#productconfig1").html(data);
});
recalctotals();
}

 

Thanks this resolved it.

[DougK94]

Thank you for this aclark, works perfectly