magic79 Posted August 17, 2010 Share Posted August 17, 2010 I just did a data base backup and it says it was successful but my site now has a maintenance page up and I cannot log in...will this go away on it's own? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 18, 2010 WHMCS Support Manager Share Posted August 18, 2010 What the message please? 0 Quote Link to comment Share on other sites More sharing options...
magic79 Posted August 18, 2010 Author Share Posted August 18, 2010 (edited) What the message please? John, there is no error message number just a red banner that says down for maintenance http://worldsmosttrustedhosting.com/clients/admin/ this would normally bring up my log in page but cannot log in Edited August 18, 2010 by magic79 correct spelling 0 Quote Link to comment Share on other sites More sharing options...
magic79 Posted August 18, 2010 Author Share Posted August 18, 2010 John, there is no error message numberjust a red banner that says down for maintenance http://worldsmosttrustedhosting.com/clients/admin/ this would normally bring up my log in page but cannot log in I do have the messages display turned on... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 18, 2010 WHMCS Support Manager Share Posted August 18, 2010 So the full error message is "Down for Maintenance - An upgrade is currently in progress... Please come back soon..." Details are important This error means that your files and database do not match, they are different versions. Use phpmyadmin to check the database version displayed in tlbconfigutation. Then ensure the PHP files on your server are for the corresponding version (you can check these by opening them in Notepad). 0 Quote Link to comment Share on other sites More sharing options...
magic79 Posted August 18, 2010 Author Share Posted August 18, 2010 So the full error message is "Down for Maintenance - An upgrade is currently in progress... Please come back soon..." Details are important This error means that your files and database do not match, they are different versions. Use phpmyadmin to check the database version displayed in tlbconfigutation. Then ensure the PHP files on your server are for the corresponding version (you can check these by opening them in Notepad). ok they match and then I get this Fatal error: The file /home/magic79/public_html/clients/index.php was encoded with the PHP 5 ionCube Encoder, and requires PHP 5 to be installed. in Unknown on line 0 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 19, 2010 WHMCS Support Manager Share Posted August 19, 2010 Please ensure your server is running PHP5 and the Ioncube loaders. 0 Quote Link to comment Share on other sites More sharing options...
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