jnet Posted August 13, 2010 Share Posted August 13, 2010 Hi Not sure it is a bug or some thing wrong with my setting Please test to see I noticed that one of my client's whose account was suspended was billed and he paid for a product witch was marked suspended. Please confirm. I suppose a product marked suspended will not keep sending billing reminder or accept payment right? 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted August 13, 2010 Share Posted August 13, 2010 Setup -> General Settings -> Invoices "Continuous Invoice Generation" 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 13, 2010 WHMCS CEO Share Posted August 13, 2010 Yes, a suspended account still continues billing. All automated suspensions at least are due to non-payment so you still want to keep billing the user even when in suspended status. Matt 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted August 13, 2010 Author Share Posted August 13, 2010 OK Sorry You are right and it is not a bug:D Any body can tell me how to search for all suspended accounts? Thanks I think I need to make some changes 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 13, 2010 WHMCS Support Manager Share Posted August 13, 2010 Clients > List All Products/Services > Search/Filter Tab. 0 Quote Link to comment Share on other sites More sharing options...
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