3cellhosting Posted July 26, 2010 Share Posted July 26, 2010 Hi all, I have been using WHMCS for a while now and I am very impressed with the ongoing progress and imporved usability. My query is about manual orders placed by admin on client's behalf. For example, I have clients who take a full package from me - hosting, domain name, and website design. This usually takes the form of me adding an order from admin to cover the domain and hosting. I select not to inform client or generate invoice. So far so good. I then design the website and create an invoice. I select the payment as Bank Transfer but it does not send bank details. It works fine when clients order via front end. Any ideas how I can get this to work please? Regards David 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 26, 2010 WHMCS Support Manager Share Posted July 26, 2010 The bank details should be included in the invoice when the client views it in the client area. 0 Quote Link to comment Share on other sites More sharing options...
3cellhosting Posted July 26, 2010 Author Share Posted July 26, 2010 The bank details should be included in the invoice when the client views it in the client area. Thanks John. I would expect it to include it in the pdf that is emailed. It does when a client places the order through the front end, just not when I place the order through the admin. Regards 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 26, 2010 WHMCS Support Manager Share Posted July 26, 2010 The PDF sent to clients should be identical regardless of whether the client placed the order or an admin. To add your bank details to the PDF invoice you'd need to do that yourself: http://wiki.whmcs.com/PDF_Invoice 0 Quote Link to comment Share on other sites More sharing options...
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