jaatendi Posted July 6, 2010 Share Posted July 6, 2010 I had a friend attempt to register a domain through my newly set up website, and though the payment was accepted, and a new client profile was created in my WHMCS, the domain was not registered through my enom reseller account. Any ideas what could be causing this issue? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 6, 2010 WHMCS Support Manager Share Posted July 6, 2010 Check Utilities > Activity Log. Do you see any errors, or an entry that the registration was attempted after the invoice was paid? 0 Quote Link to comment Share on other sites More sharing options...
jaatendi Posted July 7, 2010 Author Share Posted July 7, 2010 In the log it says: "New Order Placed - Order ID: 18 - User ID: 13" When I click on that, it says: "Registrar Error Domain name not found" Also, I noticed that the invoice created for this transaction is marked as being unpaid, but I received a payment through pay pal? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 7, 2010 WHMCS Support Manager Share Posted July 7, 2010 That would be the cause then, please configure your PayPal account according to our documentation: http://wiki.whmcs.com/PayPal 0 Quote Link to comment Share on other sites More sharing options...
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