new user help with install

[gfoulks]

So I've started the install. I have the config file created. The database created with permisions applied to the DB. I go to the admin site to do the install and I get these messages.

 

Could not connect to the database - check the database connection details you entered and go back and correct them if necessary

 

 

Then I am unable to continue with step five to create a admin account. I get a 404 not found page.

 

Are there any good install directions floating around for a windows system?

[gfoulks]

let me add that I am able to connect to the database just fine with using mysql from the command line.

[mylove4life]

this is from the database details not being right or something like that....

 

Whats your php and mysql version? is whmcs and mysql on same server? and if you can list the config file...

[gfoulks]

PHP5

MYSQL 5.1

 

Yes WHMCS and Mysql are on the same server

 

Config file see attached

[mylove4life]

try using a IP, see if that helps, like 127.0.0.1 or the IP you have the server set to for the sql server ip. Also list the php output file if you can.

[gfoulks]

is there windows install instructions anywhere becuase the docs on the website are not even close to what I'm seeing during my install.

[mylove4life]

not really, but if you are really having that much trouble WHMCS will help install it....

[WHMCS John]

I've removed your config.txt attachment as you don't want to be uploading your database password and cc encryption hash on the internet.

 

However the file you attached contained a bunch of HTML, it should just be like this:

<?php
$license="";
$db_host = "localhost";
$db_username = "";
$db_password = "";
$db_name = "";
$cc_encryption_hash = ""; 
$templates_compiledir = "templates_c/";
?>

...obviously with all the fields filled in.