Some Questions

[ImponenteWeb]

Hello,

 

We are considering purchasing WHMCS for our new hosting company. We have a few questions, however, before we use it.

 

First of all, in regards to suspensions and terminations in WHM, is WHMCS fully integrated for those functions? I was a little confused when I read about the module commands stuff, and though since WHMCS didn't do those functions automatically, I'd have to do them myself.

 

Second of all, is it possible to integrate CraftySyntax Live Support into WHMCS? We currently use that for our live support solution and we would like to continue using it.

 

Finally, in regards to payment processors, I'd like to use AlertPay as my credit card processor. I would like it to show two different options on checkout - one saying Credit Card and the other saying AlertPay - both going to AlertPay. Is that possible?

 

Thanks!

 

Anthony

[rdavis]

Hi Anthony,

 

First I'd like to recommend using the trial version. There is nothing like test drivin' a new car to see if it fits you, or find a server host for cheap $25/MO that includes WHMCS FREE and build a test site and use WHMCS for a few months or so. You'll get hooked. We did.

 

I'll try to answer your questions....

Suspensions and terminations in WHMCS is fully integrated with WHM and is completely assignable by many choices by dates. See attachments.

 

There are many help desk modules that will work over ride WHMCS standard help desk. You would need to check with your specific provider to see.

 

This is the current list of Payment Gateway Modules that have been listed to date. That is not to say there are many 3rd party addon payment gateway modules for sale on the internet.

 

Merchant Gateways

Payflow Pro

Authorize.net

BluePay

Quantum Gateway

eWay

eProcessingNetwork

InternetSecure

LinkPoint (First Data Global Gateway)

SecPay

ProtX

PSIGate

WorldPay Invisible

NaviGate

Merchant Partners

Offline Credit Card

 

 

 

Third Party Gateways

PayPal

ChronoPay

2CheckOut

Google CheckOut

Trident/MeS

WorldPay

E-Gold

Gate2Shop

F2B

PagSeguro

NoChex

AlertPay

ProtX VPS Form

Paymex

CashU

Liberty Reserve

StormPay

Paymate AU & NZ

Payson

BRPay

Boleto

MoneyBookers

PayOffline (UK Only)

Mail In Payment

Bank Transfer

USA ePay

e-Path

iDeal

WorldPay FuturePay

Turkish Finansbank

Pay Junction

BidPay

CCAvenue

OpenECHO

Turkish Garanti Bank

NTPNow

SecurePay

WorldPay Invisible XML

ACHDirect

FastHosts

Camtech

SecurePay AU

Optimal Payments

Paymate

AsiaPay

PayPal Website Payments Pro

NETbilling

Authorize.net Echeck

Liberty Reserve

 

Hope this all helps!

[WHMCS John]

Second of all, is it possible to integrate CraftySyntax Live Support into WHMCS? We currently use that for our live support solution and we would like to continue using it.

Yes, you simply edit the WHMCS template and paste the live chat code.

 

Finally, in regards to payment processors, I'd like to use AlertPay as my credit card processor. I would like it to show two different options on checkout - one saying Credit Card and the other saying AlertPay - both going to AlertPay. Is that possible?

Not as standard, however if you open a support ticket we can usually provide a duplicate payment gateway module for a small fee.

[ImponenteWeb]

Thank you guys. I found a host that offers a free WHMCS license, so I'll try it out. It sounds like a good program, and I'm pretty sure it is.

[rdavis]

Cool, let us know how it goes! Drop us a PM in a month (or sooner) and fill us in. We're here to help when we can.

 

Thanks,

rdavis