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Phantom Credits


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I've noticed on several accounts credits are being applied when invoices are generated but looking under the clients account "manage credits" doesn't list any credits and in the DB under tblcredits nothing showing so my question is how exactly is this being added and how can I track this down?


Thanks for your time

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We have a similar problem. The customer has made a subcription. We noticed, that the 'first payment' value isn't right. I checked the customer credits and found a credit called 'Overpayment' with an invoice #. When we checked that order we noticed that the invoice of has been paid a month ago and know by creating the subscription invoice it has been deducted from it.


Do you know what can it be?



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  • 1 year later...

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