bmarchi Posted May 4, 2010 Share Posted May 4, 2010 (edited) Hi sirs, I have WHMCS work perfectly, but I have a problem with pipe mail. When a customer send a email to any support department adress (eg. support@mydomain.com), the ticket is opened, but customers receive two return messages, one confirmation of ticket opened and another, a return delivery message as bellow: Subject: Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/home/user/public_html/customers/pipe/pipe.php generated by support@mydomain.com The following text was generated during the delivery attempt: ------ pipe to |/home/user/public_html/customers/pipe/pipe.php generated by support@mydomain.com ------ ------ This is a copy of the message, including all the headers. ------ Return-path: <sender@domain.com> Received: from localhost ([127.0.0.1] helo=hostname.server.com) by hostname.server.com with esmtp (Exim 4.69) (envelope-from <sender@domain.com>) .... I searched around internet, and found similar problems, but show specific erro. In my case, you can see, that dont show erro. Only a blank line between this line: ------ pipe to |/home/user/public_html/customers/pipe/pipe.php generated by support@mydomain.com ------ ------ This is a copy of the message, including all the headers. ------ I think the file pipe.php is generating return output as blank line. I check the file, and dont have blank lines. The file have chmod 755 and the forward have this value: support@mydomain.com: "|/home/user/public_html/customers/pipe/pipe.php" Somebody can help me? Edited May 4, 2010 by bmarchi 0 Quote Link to comment Share on other sites More sharing options...
alberto0o Posted May 4, 2010 Share Posted May 4, 2010 Hi, i am having the same problem since a few days, and it have been working perfect for years. I will ask the support about this. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 5, 2010 WHMCS Support Manager Share Posted May 5, 2010 Take a look at http://wiki.whmcs.com/Email_Piping#Delivery_Failed_Error_Message_With_CPanel_x3_Theme 0 Quote Link to comment Share on other sites More sharing options...
keencs Posted August 19, 2010 Share Posted August 19, 2010 I am also receiving this error. Were you able to find a solution? 0 Quote Link to comment Share on other sites More sharing options...
gismo Posted January 25, 2011 Share Posted January 25, 2011 (edited) Set the chmod 744 on pipe.php. That fixed it for me That did not work, it only delayed the error message Edited January 25, 2011 by gismo 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 26, 2011 Share Posted January 26, 2011 I'm having the exact same issue. I submitted a ticket about it, and they told me to do the obvious (CHMOD, try different command variations, etc), but I still haven't been able to correct it. They haven't replied since I told them I already tried everything, but hopefully I will hear back from them soon. 0 Quote Link to comment Share on other sites More sharing options...
djwmguk Posted January 28, 2011 Share Posted January 28, 2011 I set my chmod to 755 just now, and its working all ok The other thing to do is re-upload the pipe.php file from the original files - I dont know if this would help, but if it is corrupt then I guess it would do the job slightly. 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 29, 2011 Share Posted January 29, 2011 I chmodded it to 755, and tried uploading pipe.php from 4 different versions of WHMCS - same error. 0 Quote Link to comment Share on other sites More sharing options...
wizzerd Posted April 24, 2011 Share Posted April 24, 2011 I'm in the same boat. I have searched this forum, the cPanel forums and worn google out trying to find an answer. I have tried every single suggestion from everywhere and still no joy. Is there no solution to this???? 0 Quote Link to comment Share on other sites More sharing options...
twallden Posted April 25, 2011 Share Posted April 25, 2011 I used all the methods, now i use none... 0 Quote Link to comment Share on other sites More sharing options...
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