A question about WHMCS + Enom Reseller and deposits

[perius]

Hi everyone,

 

I gleefully signed up to the free Enom Reseller account yesterday after seeing the annoucement by WHMCS especially as they are quoted as saying there are no hidden fees. I signed up for the reseller, set up the API in WHMCS. I Got my IP set up with ENOM directly. So far so good.

 

Tested domain purchases LIVE (not with a test account, I know it works), and I get an error in the admin: "error: Purchase price is greater than available balance". After a bit of research, it turns out that I have to put down a minimum of $100 with Enom so that I have a positive balance to play with.

 

Am I missing something, or am I on the right track? WHMCS have pretty much led me astray by saying there are 'no hidden costs'. I was kinda expecting the cost of the sale to cover the expenses in my Enom account.

 

Can anyone please provide me with advice? Thank you.

[easyhosting]

No you are correct, you need a working balance of $100 in the enom account.

[HostOrca]

The selling price you charge goes to you via your gateway (ie paypal, googlecheckout etc), not direct to enom.

 

So you need a "balance" with enom in order for them to charge you their fee.

[WHMCS John]

To receive $8.95 pricing direct from eNom would cost $3975! By signing up with us you've avoided this fee.

 

The $100 minimum topup is only for payments via PayPal and Credit Card. There is no minimum via bank transfer or cheque.

[jgage]

If you want become a registrar, I believe ICANN charges like $10,000 just to apply. and they are strict so if you goof up one little thing, $10g's down the drain. So I guess if you look into it, a $100 minimum deposit isnt too bad.

[GeorgeAppiah]

To receive $8.95 pricing direct from eNom would cost $3975! By signing up with us you've avoided this fee.

 

I do appreciate your offer, but let's bear in mind that the $3975 is a DEPOSIT, and not a "fee". Optionally one can pay an actual "fee" (ie non-deposit) of $995... which is still still a lot of money anyway.

[ninak]

If you use the mail in option for filling your account, you do not have to send $100. You can send in a minimum of 8.95 to cover one domain. (be sure to put your user name on the check or money order.)

If you refill using a credit card or PayPal a small fee is charged.

There are two addresses for mail in payments. One is for Overnight mail and the other is for normal delivery (usually gets to your account in about 4 to 6 days.)

[mcraedesigns]

I do appreciate your offer, but let's bear in mind that the $3975 is a DEPOSIT, and not a "fee". Optionally one can pay an actual "fee" (ie non-deposit) of $995... which is still still a lot of money anyway.

 

The $100 is also a deposit, you don't lose it. Think of it like filling your glass, then taking sips as you register a domain.

[ninak]

This is from ENOM WEB Site

Note: 3% of the total amount refilled will be deducted from your balance as a "Refill Online Access Fee." (Ex. $100 will result in 97 Points net deposit into your account). There is a 3% discount for checks and wires sent directly ($100 will result in 100 Points refill if wire or check is sent directly, not via this web site). See instructions below for details.

Remember that if you have domains due to expire in less than 30 days and the auto-renew is on, we will automatically process the renewal order at midnight PST and deduct from your new account balance.

 

Refills are non-refundable! All funds in US Dollars

 

Check

IMPORTANT!

Make checks payable to eNom, Inc.

Each check MUST have the Login ID in the memo field and what it is for (ex. account refill).

 

Checks should be mailed to:

eNom, Inc.

Dept CH 10779

Palatine, IL 60055-0779

 

For overnight mail, send checks to:

eNom, Inc.

10779

5505 N. Cumberland Avenue

Suite 307

Chicago, IL 60656-1471

 

There are no minimum amounts for check refills.

Refills are non-refundable! All funds in US Dollars

 

Wire Transfer

Please send details of your wire transfer or electronic transfer (ACH) including login, amount and date initiated to accounting@enom.com. As many are received without reference information, this will avoid unnecessary delays in posting to your account.

 

- Domestic Wire Transfers -

To: SIL VLY BK SJ

Routing and transit #: 121140399

For Credit of: eNom, Inc.

Credit Account #: 3300656187

By order of: (your name) and (your Login ID)

 

- International Wire Transfers -

SWIFT Code: SVBKUS6S

Pay To: FC - Silicon Valley Bank

3003 Tasman Drive

Santa Clara, CA 95054, USA

Routing and transit #: \\FW:121140399

For Credit of: eNom, Inc.

Credit Account #: FNC - 3300656187

By order of: (your name) and (your Login ID)

 

There are no minimum amounts for wire transfer refills.

Please convert funds in US Dollars before you wire to avoid a delay of up to 30 days.

Refills are non-refundable! All funds in US Dollars.

 

So if you decide to pay by check through the mail system or by wire transfer, there is NO MINIMUM of $100. You can send them $5.00 or $10.00 or whatever you want.

Edited April 19, 2010 by ninak