Varial Posted March 22, 2010 Share Posted March 22, 2010 The new 3D Secure support in 4.2's PayPal Pro module will only work for UK merchants. This feature is not available for PayPal Pro merchants in Canada and the US and all new orders fail with a "No 3D Auth" error when processed. Credit cards processed by cron will go through, but all new orders fail. In order for the PayPal Pro module to support both UK and Canada/US merchants, the 3D Secure support needs to have a toggle so merchants in Canada/US can disable it since it is not available for us yet or 2 versions of the module need to be made available, one with 3D Secure and one without. In the meantime I've had to downgrade this module to the one included in 4.1. 0 Quote Link to comment Share on other sites More sharing options...
jack10k Posted March 22, 2010 Share Posted March 22, 2010 I was wondering why clients started complaining that the CC payment was not working. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 22, 2010 WHMCS CEO Share Posted March 22, 2010 Hi, PayPal say they are offering this to users outside the UK but not everyone has it. Using the 4.1 module which doesn't have the 3d secure feature is the recommended action for anyone who is unable to use 3D Secure PayPal Pro with their account. Matt 0 Quote Link to comment Share on other sites More sharing options...
dr00t Posted May 2, 2010 Share Posted May 2, 2010 Hi, PayPal say they are offering this to users outside the UK but not everyone has it. Using the 4.1 module which doesn't have the 3d secure feature is the recommended action for anyone who is unable to use 3D Secure PayPal Pro with their account. Matt So would you mind telling us how to downgrade the module without having to entirely downgrade the entire WHMCS software? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 4, 2010 WHMCS Support Manager Share Posted May 4, 2010 You can get the /modules/gateways/paypalpaymentspro.php file from the 4.1.2 zip file, then upload to the same location of your installation. 0 Quote Link to comment Share on other sites More sharing options...
geekhost Posted May 7, 2010 Share Posted May 7, 2010 I agree with Varial, there are a lot more users in Canada and the USA than in the UK. There needs to be an addition of a module for US/Canadian users by default and this should be dealt with in priority. 0 Quote Link to comment Share on other sites More sharing options...
geekhost Posted May 8, 2010 Share Posted May 8, 2010 John could you please post a download of that one file here. 0 Quote Link to comment Share on other sites More sharing options...
dr00t Posted May 8, 2010 Share Posted May 8, 2010 (edited) John could you please post a download of that one file here. It's in your client area, so you will need to login to download this... https://www.whmcs.com/members/dl.php?type=d&id=40&serviceid=96375 I want to let everyone know that I can also confirm....downgrading to this module as explained above is the fix for the issue. Edited May 8, 2010 by dr00t 0 Quote Link to comment Share on other sites More sharing options...
xotj123 Posted May 14, 2010 Share Posted May 14, 2010 Thanks, worked perfectly. Regards, Tommy 0 Quote Link to comment Share on other sites More sharing options...
TechGuy11 Posted October 5, 2010 Share Posted October 5, 2010 I am getting the 3d auth error in my new 4.3 version. I tried taking the module from 4.1 and its still not working. My clients can not pay their invoices by credit card (paypal pro) 0 Quote Link to comment Share on other sites More sharing options...
wasif Posted July 26, 2012 Share Posted July 26, 2012 I am facing the same issue and I am using version 5.1.2. 0 Quote Link to comment Share on other sites More sharing options...
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