hasin Posted March 19, 2010 Share Posted March 19, 2010 Hello A client paid by mailing in a cheque. We added the payment in the invoices tab manually. However, this did not result in the due date updating itself as per the set annual cycle. Any idea why? We have entered manual payments before and it has worked by updating the due date. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 22, 2010 WHMCS Support Manager Share Posted March 22, 2010 Did you apply the payment according to our documentation? http://wiki.whmcs.com/Transactions#Applying_Payment_to_an_Invoice 0 Quote Link to comment Share on other sites More sharing options...
hasin Posted March 25, 2010 Author Share Posted March 25, 2010 Yes We went to the clients invoices tab and applied the payment. The invoice showed 'paid' however the expiry date did not change! On a side note, is it advisable to have a different due date from the expiry date? Like a few days early? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.