Multiple Currencies and Income Projection

[TDub]

We have multiple currencies set up in our WHCMS, but our default is USD. A customer just paid for the first time using the Euro currency selection, and now on the Income Projections we see a separate projection for Euros. But since we only operate in USD, what do we do now? It looks like WHMCS does not tally income projections in USD only, as we would expect, but separates them. This makes calculating total sales, and income projections a pain since we have to also now manually convert the Euros to USD to figure out what our totals are going to be.

 

I thought the idea was to allow customers to see their pricing in their native format, but still calculate everything in the default currency, in this case USD.

 

Maybe I set something up wrong? How do we get everything to show in USD, but still allow the customer to see pricing in Euros as well?

 

Thanks in advance,

Tony

[WHMCS John]

You haven't got anything configured wrong, this is intended behaviour.

[TDub]

Thanks. It does appear the payment was converted in USD as expected (I have the convert to default currency checkbox checked in the payment gateway options), so that's good.

 

So how do I get a nice consolidated view now of my projected income? Do I have to add all the separate currencies together? Any chance you can wrap it all into one report in the default currency? The current way makes it difficult in a glance to see what the real numbers are. I understand projections may vary based on exchange rates in the future, but it would be nice if we could find a way.