mudassirjaved Posted March 18, 2010 Share Posted March 18, 2010 when i submit a test support ticket and replied to that ticket, no mail is sent and received by client or admin:cry: 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 18, 2010 WHMCS Support Manager Share Posted March 18, 2010 Check your Support Ticket Reply email template is enabled. 0 Quote Link to comment Share on other sites More sharing options...
mudassirjaved Posted March 19, 2010 Author Share Posted March 19, 2010 all templates are enabled 0 Quote Link to comment Share on other sites More sharing options...
vchosting Posted March 20, 2010 Share Posted March 20, 2010 Are you using an email account for the client that is not an email account of any of your WHMCS administrators. 0 Quote Link to comment Share on other sites More sharing options...
mudassirjaved Posted March 21, 2010 Author Share Posted March 21, 2010 now it is fine thanxs... 0 Quote Link to comment Share on other sites More sharing options...
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