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Some basic How-to questions...


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1. How to customize Product types (Shared Virtual Hosting / Reseller hosting) etc?


2. How to customize billing cycle names (quarterly, monthly etc) or add new ones?


3. How to customize Urgency levels in the support ticket system?


4. How to disable existing modules (like Knowledgebase) if we do not wish to use it?


Thank you in advance.

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