Am I properly using the permissions for my custom admin role?

[Damainman]

Hello,

 

I have an employee and I only want him to have access to the Knowledgebase to edit and add new articles.

 

1. I created a new Admin role called "Knowledgebase Operator"

2. I unchecked all the permissions except "Manage Knowledgebase"

 

The problem with this is when the user logs in via mywebsite.com/billing/admin they get the following error:

 

You do not have the required permission to perform the selected operation!

 

Action: Main Homepage

 

They need to manually paste the following link in the browser to get to the knowledge base page:

- mywebsite.com/billing/admin/supportkb.php

 

I don't want him to have access to the "Main Homepage" because it list too many stats, and allows him to perform some actions on the shortcuts left box.

 

Is there any way around this?

[vincent1]

I personally can't see how, unless WHMCS adds a feature giving you the ability to either set a different 'start page' for everyone or at user level.

 

- Vincent

[WHMCS John]

You can enable Support Center Overview and that's the page they'll see when logging in.

[vchosting]

How is this enabled

[vchosting]

I have searched whmcs and cannot find this option at all

[WHMCS John]

Setup > Administrator Roles > Edit

 

It's the page you see when you click the "Support" tab.

[mixcatcom]

Is there any other option?

 

I do not want Support Center Overview enabled for some of our staff.

They do not need to know the ticket stats for other staff members.