cleowin Posted March 3, 2010 Share Posted March 3, 2010 Hello, I created my server for cPanel/WHM, but when I go to create a test account with subdomain test.cleoresellers.com, it will create the account, and stay on "Pending" until I activate it, but it wont create a cPanel user name and pass, and it wont actually create an account in WHM. anything wrong here? I have my Password Hash and user name set-up, but I also dont know where to find my server IP (even though the one I do know leads to my WHM Login) 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted March 3, 2010 Share Posted March 3, 2010 the ip address that gets you to whm is the same ipaddress that you get to the site with, if you need to use it as test you might be able to access it this way http://ipaddress/~username this will take you directly to any account you have the username for if it hasnt been disabled in your settings. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 3, 2010 WHMCS Support Manager Share Posted March 3, 2010 WHM won't let you create an account with "test" in the name. Use a different URL for your tests. 0 Quote Link to comment Share on other sites More sharing options...
rhayes10 Posted March 3, 2010 Share Posted March 3, 2010 I am having the same problem. I believe I have everything setup correctly i have the package name as in WHM and I have the username and the password and I have all the details I need for tit to create the account but when I go sign up it keeps the free order pending unitl I activate it even though I marked create instantly. I have tried it on other accounts also. Seeing as I have a couple paid options as well it located at http://billing.deyoldhost.com I currently have it where you can't access the site seeing as I had someone come in a use every free account with in 20 minutes then when it didn't make the first accoutn he kept trying more. So I am currently working on reinstalling whmcs. and I will once again start over and I'll probably run into this problem again seeing as I have for the last 3 days now. 0 Quote Link to comment Share on other sites More sharing options...
rhayes10 Posted March 3, 2010 Share Posted March 3, 2010 Ok I have set it all up again and follow the instructions to the letter I have made the accounts correctly. It still sets the account to pending even when I have it set to make the account instantly. Something isn't right and seeing as I contacted my hosting tech support and they told me to contact whmcs seeing as I have the information added correctly. It Never creates the account in my WHM panel which has me completely stumped. Seeing as I had it all working a couple of days ago. 0 Quote Link to comment Share on other sites More sharing options...
igzeebihir Posted March 3, 2010 Share Posted March 3, 2010 I have the same problem...all seems correct but cannot create accounts in WHM automatically...anyone? 0 Quote Link to comment Share on other sites More sharing options...
knipper Posted March 4, 2010 Share Posted March 4, 2010 I noticed this as well... BUT even though the account in whmcs is still in pending, on my system the account WAS actually created via WHM and can immediately access their cPanel. But, I have to change order status manually from pending even though the account has been set up. (it does not duplicate the setup when change from pending) Wondering if this is considered normal? 0 Quote Link to comment Share on other sites More sharing options...
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