arataon Posted February 13, 2010 Share Posted February 13, 2010 Hi, I am new to WHMCS and I am having some problems with the support ticket emails. This is how it goes: I have set up a support department with the email address as: support@mantishosting.co.uk, and I have correctly set-up the POP3 settings (username, port, password) in WHMCS. I have set up a cron job to run every minute with string: * * * * * * php -q /home/mantis/public_html/whmcs/pipe/pop.php When I send an email from my personal email account I get a auto-response back with the link to WHMCS ticket area. However, when I check the WGMCS admin area and go to support tickets, there aren't any in there. Does anybody know what is going on / how to fix the problem? Thanks for your time, Cobain Schofield 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 16, 2010 WHMCS Support Manager Share Posted February 16, 2010 What does the auto-response email say? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.