Hi,
I am new to WHMCS and I am having some problems with the support ticket emails. This is how it goes:
I have set up a support department with the email address as: support@mantishosting.co.uk, and I have correctly set-up the POP3 settings (username, port, password) in WHMCS.
I have set up a cron job to run every minute with string: * * * * * * php -q /home/mantis/public_html/whmcs/pipe/pop.php
When I send an email from my personal email account I get a auto-response back with the link to WHMCS ticket area.
However, when I check the WGMCS admin area and go to support tickets, there aren't any in there.
Does anybody know what is going on / how to fix the problem?
Thanks for your time,
Cobain Schofield
