spellinn Posted January 14, 2010 Share Posted January 14, 2010 I've searched the forum and Wiki and can't see a way of doing this. My accountant enters all purchase invoices into my accounting package. My old billing system used to copy her on each email it generated and sent out, but I can't see a way to do this in WHMCS. Is it possible? Regards Neil 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 14, 2010 WHMCS Support Manager Share Posted January 14, 2010 You can enter a copy-to email address for specific email templates under Setup > Email Templates > Edit. 0 Quote Link to comment Share on other sites More sharing options...
spellinn Posted January 14, 2010 Author Share Posted January 14, 2010 Perfect - exactly what I was looking for! Cheers Neil 0 Quote Link to comment Share on other sites More sharing options...
spellinn Posted January 17, 2010 Author Share Posted January 17, 2010 You can enter a copy-to email address for specific email templates under Setup > Email Templates > Edit. OK I've setup the cc address in the "Invoice created" email template, however WHMCS appears to ignore this and only send new invoices to the account holder. Should I log a support ticket? Cheers Neil 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 17, 2010 WHMCS Support Manager Share Posted January 17, 2010 Yes, please include admin login details. 0 Quote Link to comment Share on other sites More sharing options...
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