wellis74 Posted January 7, 2010 Share Posted January 7, 2010 If I am moving from a different billing system and have migrated my accounts... I am setting up each one for the next recurring bill and then there are two fields...Do I need to fill in the First Payment Amount to the same as the monthly or do I leave that at zero and just fill in the recurring one in the products/services tab? I filled it in but I think I have double charged my client and I am confused...please help!! Thanks 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted January 7, 2010 Share Posted January 7, 2010 to-be-safe set them both the same >I filled it in but I think I have double charged my client and I am confused...please help!! does the product have a "setup fee" ? have you enabled "pro-rata" and therefore charged next month too ? 0 Quote Link to comment Share on other sites More sharing options...
wellis74 Posted January 7, 2010 Author Share Posted January 7, 2010 We are not really hosting only. Our packages are website design packages with hosting. We moved these from freshbooks last week. They are just recurring over and over again and should not be charged any startup since they already pay a setup fee separately. I cannot find any docs as to how this function works on the site here. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 7, 2010 WHMCS Support Manager Share Posted January 7, 2010 So each time the cron runs a new invoice is being generated? Have you made any changed to the Next Due Date since adding the product? Changing this could cause new invoices to be generated. 0 Quote Link to comment Share on other sites More sharing options...
wellis74 Posted January 7, 2010 Author Share Posted January 7, 2010 My question is when moving from another billing system what do you do with the an already existing recurring monthly account. Do I leave the "First Payment Amount" blank at $0.00 ? I think the answer to that is yes since I seem to have some "orpphaned" monthlys appearing on some of the bills. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 8, 2010 WHMCS Support Manager Share Posted January 8, 2010 For imported product the First Payment Amount can be left as-is, it doesn't have any significance in this case. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.