Host4u2 Posted January 1, 2010 Share Posted January 1, 2010 On the WHMCS Admin Homepage: "WHMCSGraph Error [1] Dataset 1 contains invalid data." Chart shows months of 2009 and did not move on to 2010. Link to comment Share on other sites More sharing options...
psfrog Posted January 1, 2010 Share Posted January 1, 2010 This is not a bug - please read: http://forum.whmcs.com/showthread.php?p=135066#post135066 Link to comment Share on other sites More sharing options...
GOT Posted January 1, 2010 Share Posted January 1, 2010 I can understand why this is not a 'bug' however I would think the error could be handled more gracefully... Link to comment Share on other sites More sharing options...
nowiresltd Posted January 1, 2010 Share Posted January 1, 2010 Didnt do this last year... lol Link to comment Share on other sites More sharing options...
Derek Posted January 1, 2010 Share Posted January 1, 2010 Didnt do this last year... lol I wish we were using WHMCS last year Link to comment Share on other sites More sharing options...
cyberneticos Posted January 1, 2010 Share Posted January 1, 2010 Call it whatever you want. But it's an error that looks nasty right smack on my home page. WHMCSGraph ERROR [1] Dataset 1 contains invalid data. ERROR ? INVALID DATA ? Please can you just change it to show a friendly "No data available yet" message or something. Thanks Link to comment Share on other sites More sharing options...
rainboy Posted January 1, 2010 Share Posted January 1, 2010 Call it whatever you want. But it's an error that looks nasty right smack on my home page. You are right, this just looks sloppy. Glad its fixed after the first order; but still there was no need for it. Link to comment Share on other sites More sharing options...
VicToMeyeZR Posted January 1, 2010 Share Posted January 1, 2010 actually a 0 in a graph is valid data. And your right it didn't do it last year, so it is a BUG with 2010 Matt, don't side step it because you don't want to take the time to fix a possible one time error. Link to comment Share on other sites More sharing options...
dgbaker Posted January 1, 2010 Share Posted January 1, 2010 actually a 0 in a graph is valid data. And your right it didn't do it last year, so it is a BUG with 2010 Matt, don't side step it because you don't want to take the time to fix a possible one time error. Agree 100% Zero is still valid data and this should be fixed. Very unprofessional if this is not fixed/patch soon. I thought WHMCS was better than this. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 1, 2010 WHMCS CEO Share Posted January 1, 2010 actually a 0 in a graph is valid data. And your right it didn't do it last year, so it is a BUG with 2010 Matt, don't side step it because you don't want to take the time to fix a possible one time error. The graph was only added in Version 4.0 released in February of 2009, hence it couldn't have happened in January 2009 and isn't a 2010 specific issue. You've just never had the graph when there's been no orders for a year before, and neither have we. No side-stepping is taking place. The graph is still showing your orders from 2009 until you get a 2010 order despite the warning message so no need to get so antsy. I'm sure by the time 2011 rolls around we can get something in place so it doesn't show up but it's not like there's a critical issue here. Link to comment Share on other sites More sharing options...
cyberneticos Posted January 1, 2010 Share Posted January 1, 2010 I'm sure by the time 2011 rolls around we can get something in place so it doesn't show up Sounds like a plan. Thanks. Link to comment Share on other sites More sharing options...
netandino Posted January 1, 2010 Share Posted January 1, 2010 Well in some part is right that the error is to give an order and passing it as demo, but I believe in making the programming of this should be validated when no mostar not order anything or leave blank. greetings Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted January 2, 2010 Share Posted January 2, 2010 The graph was only added in Version 4.0 released in February of 2009, hence it couldn't have happened in January 2009 and isn't a 2010 specific issue. You've just never had the graph when there's been no orders for a year before, and neither have we. No side-stepping is taking place. The graph is still showing your orders from 2009 until you get a 2010 order despite the warning message so no need to get so antsy. I'm sure by the time 2011 rolls around we can get something in place so it doesn't show up but it's not like there's a critical issue here. I think the word "error" in the message sets off an alarm with most of us. Maybe that wording could be changed in future updates? Maybe just "No orders to show" or something like that. I agree it's not a critical issue, but it *is* nice to know the cause, and that it's nothing to worry about. I've already had to deal with a SpamAssassin date bug, so logging in and seeing another "error" brought me here. Link to comment Share on other sites More sharing options...
cwalke32477 Posted January 2, 2010 Share Posted January 2, 2010 I got the message as well. But I also have had orders today. The error is still showing, even after all the cron jobs have run. Link to comment Share on other sites More sharing options...
LaceHost-Ishan Posted January 2, 2010 Share Posted January 2, 2010 I got the message as well. But I also have had orders today. The error is still showing, even after all the cron jobs have run. Have you accepted the orders ? They need to be active. Link to comment Share on other sites More sharing options...
pol1967 Posted January 2, 2010 Share Posted January 2, 2010 The homepage graph, after completed and activated an new order works fine. Link to comment Share on other sites More sharing options...
ivar@ivardesign.com Posted January 2, 2010 Share Posted January 2, 2010 It appears that this is not a system error. The message will go away when you get your first order for the year, or something like that. But the way in which it is presented is causing a good deal of alarm. I would rather categorize this as a "usability issue". On the WHMCS Admin Homepage: "WHMCSGraph Error [1] Dataset 1 contains invalid data." Chart shows months of 2009 and did not move on to 2010. Link to comment Share on other sites More sharing options...
EasyWHMCS Posted January 2, 2010 Share Posted January 2, 2010 If it bothers you so much just place a order yourself and activate it then delete it once you get a real order, Simple ? Link to comment Share on other sites More sharing options...
cwalke32477 Posted January 4, 2010 Share Posted January 4, 2010 Have you accepted the orders ? They need to be active. that did it Link to comment Share on other sites More sharing options...
openmind Posted January 4, 2010 Share Posted January 4, 2010 Blimey. Anyone would have thought the world had stopped turning with all these "OMG I have an error message on my graph"!! Does it stop your business in it's tracks? No Hardly cause for excitement then is it really? An incredibly mild error that is dead simple to fix and some posters on this thread think that WHMCS should rush out an update?? Ridiculous... Link to comment Share on other sites More sharing options...
EasyWHMCS Posted January 4, 2010 Share Posted January 4, 2010 Blimey. Anyone would have thought the world had stopped turning with all these "OMG I have an error message on my graph"!! Does it stop your business in it's tracks? No Hardly cause for excitement then is it really? An incredibly mild error that is dead simple to fix and some posters on this thread think that WHMCS should rush out an update?? Ridiculous... I laughed Nice post - Totally agree Link to comment Share on other sites More sharing options...
openmind Posted January 4, 2010 Share Posted January 4, 2010 I'm in a bad mood as you may be able to tell Link to comment Share on other sites More sharing options...
rdavis Posted January 5, 2010 Share Posted January 5, 2010 Ok, give the programer a break, or just get out there and sell some web hosting if you don't like an error in the graph! IT's just that simple. Ya' just gotta' love forums.... Smile! Link to comment Share on other sites More sharing options...
RPS Posted January 5, 2010 Share Posted January 5, 2010 Whatever you want to call this, it definitely is an issue. There's a big yellow box that says an error has occurred. 5 days into the new year, and this thread has nearly 1000 hits, clearly users of WHMCS believe this isn't normal behavior. Whether or not you want to call this a bug, it is still something that should be changed. Link to comment Share on other sites More sharing options...
EasyWHMCS Posted January 5, 2010 Share Posted January 5, 2010 Theres a simple fix by simply getting customers or placing a demo order Rather simple really ? Link to comment Share on other sites More sharing options...
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