D-Litz Posted December 30, 2009 Share Posted December 30, 2009 I'm trying to figure out why I can log into the client side from the Clients main Summary tab within Admin with Internet Explorer, but Firefox fails. Has anybody experienced this? Clicking on the link that says Login as Client on the far upper right of the Summary page works just fine with IE, but gives me the client login email and password page when I open the same client with Firefox. Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 30, 2009 WHMCS Support Manager Share Posted December 30, 2009 In Firefox check you are accessing your admin using the exact WHMCS System URL in Setup > General Settings. This error is usually caused by adding or omitting the www. or a misplaced capital letter. For example, if your System URL is http://example.com/whmcs then using http://www.example.com/whmcs would produce this result since the session doesn't carry over. 0 Quote Link to comment Share on other sites More sharing options...
D-Litz Posted December 30, 2009 Author Share Posted December 30, 2009 Thanks...I will check that 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted December 30, 2009 Share Posted December 30, 2009 Thanks for working this out I have had this problem for month but did not see it as a big thing to get sorted out but now i can start using this good feature. Thanks John 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 31, 2009 WHMCS Support Manager Share Posted December 31, 2009 My pleasure 0 Quote Link to comment Share on other sites More sharing options...
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